Privacy Policy

Privacy Policy

This Privacy Policy explains how Kitten Retreat processes personal data on kittendeskpiece.site. It applies to information collected through the website and related communications, and it describes the main purposes, sharing practices, retention approach, and user choices available under applicable law.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Users may also object to some processing activities where a valid basis exists for doing so. Some requests may be limited if we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

Submitting Requests

Requests should include enough detail for us to identify the relevant information and assess the request. We may ask for additional information to confirm identity or clarify the scope of the request. If a request cannot be fully satisfied, we will explain the reason to the extent required by law.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, manage inquiries, maintain records, resolve disputes, enforce agreements, and meet legal, accounting, or security requirements. When data is no longer needed, we delete it, anonymize it, or retain only the minimum information required by law or legitimate operational needs.

Data is kept only for as long as needed for the stated purpose or legal obligations.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be reviewed periodically so users can understand the current version in effect.

We may revise this policy when our practices, services, or legal obligations change.
Privacy Office

Contact Information

Privacy email
office@kittendeskpiece.site
Telephone
+62 810-568-175
Mailing address
Jalan Mataram 73, Badung District, Bali 80361
Privacy inquiries

How We Use Data

We use personal data to operate the website, respond to inquiries, manage bookings or service requests, provide customer support, process transactions, maintain records, improve site performance, secure our systems, and meet legal obligations. We may also use data to communicate about updates, confirmations, or matters related to a user’s interaction with the site.

Processing is limited to operational, administrative, and compliance purposes.

Service Providers

We may share personal data with vendors that support hosting, analytics, booking or scheduling tools, payment processing, customer support, communications, and site maintenance. These partners are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when required by law, legal process, or a valid request. We may also share information when necessary to investigate fraud, enforce our terms, protect users, or respond to security incidents.

Disclosure may occur when the law requires it or when necessary to protect rights and security.
Data category

Data We Collect

We may collect identifiers and contact details, booking or inquiry information, account details if an account is created, payment-related information handled through our service providers, device and usage data, and any content a user submits through forms or messages. In a retirement wellness resort context, this may also include preferences or notes needed to arrange services, accommodations, or support.

The categories of data collected depend on how users interact with the site and services.
Collection source

How We Collect Data

We receive data when users submit forms, make inquiries, request services, communicate with us, or otherwise use the website. We also collect certain information automatically through browser and device interactions, including log data and cookie-related data. In some cases, we receive limited information from payment processors, analytics providers, booking tools, or other operational partners that help us run the site.

Information may come directly from users, from devices, or from service providers involved in site operations.
Cookie type

Cookies We Use

The site may use essential cookies needed for security, page delivery, and core functions. It may also use performance or analytics cookies to understand how the site is used, and preference cookies to remember settings or selections. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless removed earlier.

We use cookies and similar tools for basic operation, analytics, and preference handling.
User control

Cookie Controls

Users can usually control cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, such as remembering preferences or keeping forms and sessions stable. Where required by the browser or device, users may also clear stored cookies and similar technologies manually.

Browser settings and related tools can be used to limit or remove cookies.